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It's a truth universally acknowledged that terrible apologies are the worst. We've all been on the receiving end, and oh, how they make us seethe. Horrible public apologies—excuse-laden, victim blame-y, weaselly statements—often go viral instantaneously, whether they're from a celebrity, a politician, or a blogger. We all recognize bad apologies when we hear them. So why is it so hard to apologize well? How can we do better? How could they do better?
Marjorie Ingall and Susan McCarthy show us the way with this fresh book that is "philosophically deep, crisply reported, and funny as heck all the way through" (Clive Thompson, author of Coders). Drawing on a deep well of research in psychology, sociology, law, and medicine, they explain why a good apology is hard to find and why it doesn't have to be. Alongside their six (and a half)-step formula for apologizing beautifully, Ingall and McCarthy also delve into how to respond to a bad apology; why corporations, celebrities, and governments seldom apologize well; how to teach children to apologize; how gender and race affect both apologies and forgiveness; and most of all, why good apologies are essential, powerful, and restorative.
- Marjorie Ingall - Author
- Susan McCarthy - Author
Kindle Book
- Release date: January 10, 2023
OverDrive Read
- ISBN: 9781982163518
- Release date: January 10, 2023
EPUB ebook
- ISBN: 9781982163518
- File size: 4543 KB
- Release date: January 10, 2023
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Formats
Kindle Book
OverDrive Read
EPUB ebook
Languages
English
It's a truth universally acknowledged that terrible apologies are the worst. We've all been on the receiving end, and oh, how they make us seethe. Horrible public apologies—excuse-laden, victim blame-y, weaselly statements—often go viral instantaneously, whether they're from a celebrity, a politician, or a blogger. We all recognize bad apologies when we hear them. So why is it so hard to apologize well? How can we do better? How could they do better?
Marjorie Ingall and Susan McCarthy show us the way with this fresh book that is "philosophically deep, crisply reported, and funny as heck all the way through" (Clive Thompson, author of Coders). Drawing on a deep well of research in psychology, sociology, law, and medicine, they explain why a good apology is hard to find and why it doesn't have to be. Alongside their six (and a half)-step formula for apologizing beautifully, Ingall and McCarthy also delve into how to respond to a bad apology; why corporations, celebrities, and governments seldom apologize well; how to teach children to apologize; how gender and race affect both apologies and forgiveness; and most of all, why good apologies are essential, powerful, and restorative.
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Details
Publisher:
Gallery Books
Kindle Book
Release date: January 10, 2023
OverDrive Read
ISBN: 9781982163518
Release date: January 10, 2023
EPUB ebook
ISBN: 9781982163518
File size: 4543 KB
Release date: January 10, 2023
-
Creators
- Marjorie Ingall - Author
- Susan McCarthy - Author
-
Formats
Kindle Book
OverDrive Read
EPUB ebook
-
Languages
English
-
Reviews
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